Here at Sunlight Nutrition we have always offered our clients the option of a virtual dietitian appointment using our telemedicine service as an alternative to seeing us face-to-face. Due to the current Coronavirus COVID 19 outbreak and our responsibility to protect our staff and clients we are only offering virtual appointments from 12th March 2020 until further notice.

What is a virtual appointment?

For us and our clients it is essentially a live video call offered via the internet. We offer the appointment via our telemedicine service which is hosted by Doxy.me. This service is simple and convenient to use, and it means you can have an appointment with us from anywhere simply by clicking into our personalised room link.

Do I need to set-up an account?

Unlike Skype, Whatsapp or Facetime you don’t need to download any software prior to the appointment or create an account. You just need to use a browser (Chrome/Firefox/Safari) on a computer, laptop or a device with a camera and a microphone. This means you can speak to us via your mobile phone or tablet.

Is this service safe?

The service is secure, it uses encrypted point-to-point connections, so the appointment is not recorded and stored, by either us or Doxy.me (hosts of our service). That means your sessions are anonymous to the provider Doxy.me but not us, Sunlight Nutrition. Here’s the technical part: Doxy.me uses AES cipher with 128-bit keys to encrypt audio and video and HMAC-SHA1 to verify integrity. This service is compliant with all the relevant privacy guidelines including GDPR, PIPEDA and HIPPA.

Does it cost more to have a virtual appointment?

No, the cost of this is type of appointment is the same as our standard appointments, there is no cost to using doxy.me. You will receive a written report following your appointment as you would with our face to face appointments.

Is it easy to use?

Our clients find it really easy to use, even if they’re not tech savvy. They just have to start up the device they are using and launch the bowser either Chrome/Firefox/Safari and use the personalized link we send to you to enter our consulting room.

How do I book a virtual appointment?

Contact Sunlight Nutrition via email enquiries@sunlightnutrition.co.uk or call 07414 641026 to book a virtual appointment with a Dietitian at a mutually convenient time